Privacy Policy
Welcome to TMelearning
Our privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, training platform, mobile application, and related services (collectively, the “Platform”).
By accessing or using TMelearning, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Platform.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
Information you provide during registration or use of our services, such as:
- Full name
- Email address
- Phone number
- Company/organization name
- Billing information (processed securely via third-party providers)
- Profile details (job role, industry, etc.)
1.2 UKge Data
Automatically collected data, including:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Pages visited and time spent
- Referring URLs
1.3 Course Activity & Performance
To enhance your learning experience, we collect:
- Completed lessons
- Quiz scores
- Certification progress
- Interaction logs
- Assessment results
1.4 Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze platform performance
- Remember login sessions
- Personalize content
2. How We Use Your Information
We use your information to:
- Provide access to courses and platform features
- Improve course quality and user experience
- Process payments and manage subscriptions
- Send notifications, updates, and communication
- Track learning progress and certifications
- Prevent fraud and enhance security
- Comply with legal requirements
3. Sharing of Information
We may share your information with:
3.1 Service Providers
Trusted third-party providers such as:
- Payment gateways
- Hosting and cloud services
- Email & communication services
- Analytics providers
3.2 Organizational Accounts
If your employer or institution provides access:
- We may share training progress and certificates with them.
3.3 Legal Compliance
We may disclose information when::
- Required by law or government request
- Protecting our rights, users, or public safety
- Preventing fraud, abuse, or security threats
4. Data Retention
We retain personal information only as long as necessary for:
- Providing services
- Meeting legal obligations
- Resolving disputes
- Improving functionality
5. Data Security
We implement industry-standard security measures, including:
- Encryption of sensitive data
- Secure servers and firewalls
- Regular security reviews
- Limited access to personal data
6. Children’s Privacy
TMelearning is not intended for users under 13 years of age.
We do not knowingly collect personal information from children.
If such data is discovered, we will delete it immediately.
7. International Data Transfers
Your information may be stored or processed in servers located outside your country.
By using TMelearning, you consent to such data transfers in compliance with applicable laws.
8. Third-Party Links
Our Platform may include links to external websites.
We are not responsible for their content, policies, or practices.
You should review their privacy policies separately.
9. Your Rights
Depending on your region, you may have the right to:
- Access the personal data we hold
- Request corrections or updates
- Request deletion (“Right to be Forgotten”)
- Restrict or object to data processing
- Export your data
- Withdraw consent
- Disable cookies
10. Email Communications
We may send:
- Account updates
- Course notifications
- Promotional content (optional)
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices or legal requirements.
Revisions are effective upon posting. Continued use of TMelearning constitutes acceptance.
12. Contact Information
For questions about these Terms, you can reach us at:
📧 support@tmelearning.com